Refund / Cancellation
At Exhobuzz Pvt Ltd, we aim to provide seamless services for all our events and exhibitions. However, unforeseen circumstances may require cancellations or changes.
1. Participant-Initiated Cancellations
Notice Requirement
All cancellation requests must be submitted in writing to info@exhobuzz.com or through official communication channels.
Refund Eligibility
30 Days or More Before the Event: Participants are eligible for a refund after deducting administrative charges (15% of the total amount).
Within 30 Days of the Event: No refunds will be provided for cancellations made less than 30 days before the event.
Non-Refundable Deposits
Any advance or booking deposit made to secure participation is non-refundable under all circumstances.
No-Show Policy
Participants who fail to attend without prior notice will not be eligible for any refund.
2. Organizer-Initiated Cancellations
If Exhobuzz cancels an event, participants may receive a full refund or transfer participation to a future event of equal value. If an event is rescheduled, participants may retain their booking or request a refund after applicable administrative charges.
3. Force Majeure
Exhobuzz is not liable for event cancellations or rescheduling caused by natural disasters, government restrictions, pandemics, terrorism or civil unrest. Refunds will not be provided for force majeure cancellations; a future-event credit may be offered.
4. Refund Process
Refund requests must include participant details, payment proof and cancellation reason and should be sent to info@exhobuzz.com. Approved refunds are processed within 14 business days via the original payment method, subject to applicable deductions.
5. Special Conditions
No refunds will be provided for custom services, booth designs or promotional add-ons. Exhobuzz is not responsible for refunds related to third-party vendors such as accommodation or transportation.
6. Contact for Queries
Email: info@exhobuzz.com